SAM FOR BID MANAGEMENT



WHY YOU NEED SAM?


YOUR CLIENTS
WANT IT


Some clients specify business SLA reporting requirements in their tender documents. Others simply expect it as standard. SAM automates the SLA reporting process, making it easier – and cheaper – to give your customers what they want.


AUTOMATES SLA CREATION & ENFORCEMENT


The SAM system can be pre-configured with relevant metrics and contractual SLAs, ready for immediate deployment and enforcement in your client’s data centre. And those settings can be templated for speedy re-use across different sites – or even different accounts.


ADDS VALUE FOR ALL NEW &
RENEWING CONTRACTS


As well as helping to maintain business SLA compliance, SAM also helps to prove that your network service is delivering according to contractual promises. New clients will value the added transparency, while your network management team will appreciate how automated reporting simplifies their workload.


OFFERS A COMPETITIVE
ADVANTAGE


Granular, real-time access to contractual SLA data, gives your business an immediate advantage over competitors who are reliant on manual calculations and help desk tickets to ‘guesstimate’ compliance. Your SLA reports are quicker, easier and more accurate than the competition – and your tenders are likely to be more competitive as a result.

Your job is to identify and implement the elements required to ensure your clients get the network service they need. Whether dealing with private sector RFQs or public sector tenders, customers know what they want – and they define the acceptable service level thresholds.

To maximise profit and reduce operating costs without compromising service quality, you must make full use of automation wherever possible. By monitoring and reporting on business SLA compliance automatically, SAM can help streamline your admin behind the scenes.

COMPLETE FORM TO RECEIVE DEMONSTRATION MATERIALS